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Essentials
Please call us directly at
949-630-4SPA (4772)
The Spa is exclusive to members and resort guests only.


Spa Facilities are open
Monday through Friday
5:30 a.m-8:30 p.m.
Saturday 5:30am-8:00p.m
Sunday 6:30a.m.-6:30 p.m.

Spa Services are available
Monday through Saturday 9 a.m-7 p.m. and Sunday 9 a.m-6p.m.

Spa Membership
Take advantage of The Spa Experience every day. Ask about our monthly spa membership* and associated monthly locker rentals.
*Spa membership available to current Balboa Bay Club Members only

Daily Spa Admission Fee
Member- $10.00
Guest- $20.00
Resort Guest- $25.00
Daily Spa Admission Fee is waived with any spa service.

Gift Cards
Gift cards may be purchased at The Spa Reception Desk in various denominations and may be redeemed for services or products.

Reservations/Cancellations
We will do our very best to accommodate any last minute bookings; however, we recommend that you reserve your appointments in advance. To avoid being charged in full for cancelled services, four hours notice is required for all ancellations or changes.

FAQ’s
How early should I arrive for my spa treatment?
To enjoy the full benefits of your spa experience, we recommend you arrive at least one hour prior to your appointment to utilize the Heat Therapies System. This process includes a 10-minute session in the Eucalyptus Steam Room, Dry Sauna and Jacuzzi with 15-minute cooling immersions between each relaxation process.

What do I need to bring?
The Spa will provide you with a private locker, spa robe, slippers and most beauty amenities. Please do not bring valuables with you. Our spa area is not co-ed, however if you like you may bring a bathing suit with you. Club Members must bring their Membership card.

What if I arrive late for my scheduled appointment?
Arriving late may deprive you of a portion of your treatment. Please call the reception desk at (949) 630-4SPA with any concerns.

What is the age requirement for The Spa?
The minimum age requirement for The Spa, including services, is 18 years of age.

Is Gratuity included in the price of the treatment?
Gratuity is not included in the price of the treatment. For outstanding service, gratuities may be given at your discretion.

Should I alert someone of a medical condition?
There is a brief health history form you will complete prior to your service. Please bring any health concerns to the attention of the Spa Director.

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